Privacy Policy

Passmint is operated by Hyperdusk Ltd, a private limited company registered in England and Wales under company number 14788614, with its registered office at:

Hyperdusk Ltdis the data controller for the personal information we collect about you as a Passmint customer — your account, billing, and usage data.

Where you use Passmint to issue passes to your own end users, you are the controller of that pass holder data and we act as your processor, handling it on your instructions.

We may collect the following types of information:

• Personal information — such as your name, email address, billing details, or other information you provide when signing up or contacting us.
• Pass holder data — information you provide to Passmint about the end users you issue passes to, such as names and email addresses. We process this data on your behalf.
• Usage data — including IP address, browser type, device information, and how you interact with our website and API.
• Cookies — small files stored on your device to keep you signed in and improve your browsing experience.

• Provide, operate, and improve the website, API, and service
• Issue and deliver wallet passes on your behalf
• Respond to inquiries or support requests
• Monitor performance, prevent abuse, and secure the service
• Send product and billing notifications
• Comply with legal obligations

Passmint uses cookies and similar technologies to keep you signed in, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, but some features of the website may not work properly without them.

We do not sell your personal information. We may share data only with:

• Service providers that help us operate the website, API, and infrastructure (e.g. hosting, email, payments, analytics)
• Apple and Google, to the extent required to deliver passes to Apple Wallet and Google Wallet
• Legal authorities if required by law

We implement reasonable technical and organizational measures to protect your information, including encryption in transit and at rest. However, no system is completely secure, and we cannot guarantee absolute security of your data.

We retain account and pass data for as long as your account is active or as needed to provide the service. You can delete passes and templates at any time from the dashboard or API. When you close your account, we delete or anonymize your data within a reasonable period, except where we are required to retain it for legal or accounting reasons.

Depending on your location, you may have rights to access, update, export, or delete your personal information. To make a request, contact us using the information below.

If you are in the UK or the EU and believe we have not handled your personal information properly, you also have the right to complain to a supervisory authority. In the UK this is the Information Commissioner’s Office (ico.org.uk).

Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

If you have any questions about this Privacy Policy, email us at privacy@passmint.com.